Frequently asked questions
What is Engage Telehealth Advisory Group?
How much will it cost when I use Teladoc?
Are ongoing conditions included?
How long do I have to wait before using services?
How do I access Teladoc services?
Are other family members covered under my account?
What is the Engage Telehealth cancellation policy?
You may cancel your Engage Telehealth membership at any time and for any reason. Simply notify us that you want to cancel your membership using the contact information at the bottom of this page.
What is the Engage Telehealth refund policy?
You may request a refund of your initial payment provided that you cancel your service within 15 days of your initial payment, provided that you have not already used any of the Engage Telehealth services. Cancellation requests should be sent via email to the contact information at the bottom of this page. Refunds will be made either by crediting or cancelling the initial payment method used. No refund will be issued for any payment after 15 days from the time of the initial payment or if you use any of the Engage Telehealth services.
How do I contact Teladoc?
Use the Teladoc App on your phone or tablet